Switch Roles Launches with Mission to Rethink Retail Recruitment

Switch Roles, the newly launched job board tailored specifically to retail and hospitality, is setting a new benchmark for industry-specific hiring. Developed by Zac Clements and Danny Monfea of Zachary Daniels, with marketing specialist Simon Childs of Childsey, the platform is the product of practical experience and industry passion.

Having led operations at brands like IKEA and BHS, and marketing teams at the Theo Paphitis Retail Group, the trio bring unparalleled insight into both the employer and job seeker experience. Their platform is a direct response to the challenges of hiring in a fast-paced, customer-driven industry.

Built to Connect People and Purpose

The focus of Switch Roles is simple: connect the right people to the right roles. It hosts opportunities that reflect both skillsets and career ambitions, streamlining the job search for those looking to thrive in retail and hospitality. Forget generic listings—every post is curated with relevance in mind.

Backed by Retail Giants

Already, Switch Roles is being used by major brands including Lidl, Hugo Boss, Matalan, Footasylum, Burger King and American Golf. At launch, it features over 3,500 active roles—affirming its immediate value in linking talent with top employers.

A Simpler Job Search

Switch Roles offers a clean and efficient job-seeking experience. Candidates can easily browse and apply for roles using filters that match their background, removing the frustration of irrelevant search results and long application processes.

Community-Driven and Industry-Led

Zac, Danny, and Simon have built a platform grounded in their shared passion for retail. Their commitment has drawn investment from more than 50 contributors across the wider industry, united in the belief that recruitment can—and should—be better for everyone involved.

Danny Monfea (left), Simon Childs (centre) and Zac Clements (right)

Founders’ Insights

Zac Clements, Co-founder of Switch Roles and Zachary Daniels:

“After managing at IKEA and building up my recruitment experience at Hays and Michael Page, I noticed a real disconnect between retail employers and job seekers. Co-founding Zachary Daniels gave me the chance to start changing that, but with Switch Roles, we’re going even further. We’re creating a platform that really understands the ins and outs of retail, helping employers and candidates find the right fit – without all the hassle.”

Danny Monfea, Co-founder of Switch Roles and Zachary Daniels:

“My journey began in loss prevention roles at Woolworths and BHS, giving me a deep understanding of retail operations. Transitioning into retail recruitment in 2007, I led teams at Randstad and Hays, I then led teams at 260 Talent before co-founding Zachary Daniels in 2011. With Switch Roles, we’re addressing the specific challenges of retail hiring, offering a fair, transparent, and community-driven platform that benefits both employers and job seekers.”

Simon Childs, Founder of Childsey and Co-founder of Switch Roles:

“Starting as an intern at the Theo Paphitis Retail Group and rising to the management board at Ryman over eight years, I gained invaluable insights into retail’s commercial landscape. Launching my marketing agency, Childsey, in 2020, I combined my retail experience with marketing and digital innovation. With Switch Roles, we’re leveraging this blend to create a user-friendly platform that not only connects talent with opportunity but also fosters a vibrant community for retail professionals.”

Why Switch Roles Stands Out

  • Retail-Focused: Exclusively tailored to the retail sector, providing a targeted, efficient solution for job seekers and employers alike.​
  • User-Friendly: Built with simplicity and accessibility in mind, making the job search process smooth and enjoyable.​
  • Leading Brands: Partnerships with top UK retailers ensure a wealth of quality opportunities for job seekers.​
  • Community: Beyond being a job board, Switch Roles aspires to build a vibrant community for retail professionals, offering career advice and industry insights.​

Supporting the Future of UK Retail

Switch Roles is more than just a platform; it’s a movement to support and sustain the thriving UK retail sector. By connecting the right people with the right roles, Switch Roles aims to contribute to the industry’s continued growth and success. Whether you’re a job seeker or an employer, Switch Roles is your partner in navigating the ever-evolving world of retail recruitment.​

For more information, visit www.switchroles.com.

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