VietJet and UK-based startup Vividata have announced a partnership that will revolutionize the digital operations of the Vietnamese airline. The collaboration has resulted in the development of a custom-built operational data platform that will streamline and enhance VietJet’s fleet management, maintenance, and daily operations.
The platform, which was launched last week, has already been implemented across all departments of VietJet and will support the airline’s expansion into Europe in 2026. This groundbreaking technology is the brainchild of a small group of recent graduates from prestigious UK universities such as Cambridge, Oxford, and Imperial College London.
According to Nguyen Thanh Son, Managing Director of VietJet, the new operational platform will be a crucial factor in the airline’s growth and success. He also expressed confidence in the partnership with Vividata, stating that their expertise and technology will undoubtedly contribute to VietJet’s future achievements.
What sets this collaboration apart is the unique approach taken by both parties. Instead of relying on global consultancies, VietJet chose to work with a lean and agile team of British engineers from Vividata. This decision proved to be successful as the team spent months working together in both Shoreditch, London and Saigon, Vietnam.
Barty Wardell, CEO of Vividata, emphasized the value of building platforms from scratch, stating that it not only allows for the integration of new technology but also unlocks measurable and lasting business value. One of the key modules of the platform is a machine-learning model that predicts aircraft part failures. This addresses a major challenge in the aviation industry, where unpredictable demand can ground planes or lock up millions in spare inventory. The model, trained exclusively on VietJet’s maintenance data, achieved an impressive 88% accuracy rate and can automatically flag potential stockouts by connecting directly with the airline’s inventory systems.
With recent announcements at the 2025 Paris Air Show for 100 A321neos and 20 A330neos, as well as existing orders for 200 Boeing 737 MAX jets, VietJet has one of the largest aircraft backlog pipelines in global aviation. The new digital platform will not only serve as a technical engine but also a strategic control layer for the airline’s expansion plans.
Vividata, the UK-based startup behind this innovative technology, specializes in building tailored AI infrastructure for complex industries. The company was founded by engineers from Cambridge, Oxford, and Imperial College London and is dedicated to creating fully integrated data platforms that sit at the intersection of operations, strategy, and automation. More information about Vividata can be found on their website, www.vividata.ai.
This groundbreaking partnership between VietJet and Vividata marks a new era in the aviation industry, where a small and agile team of engineers can make a significant impact on the operations of a major airline. It is a testament to the power of innovative technology and strategic partnerships in driving successful business growth.
Derick is an experienced reporter having held multiple senior roles for large publishers across Europe. Specialist subjects include small business and financial emerging markets.