Redefining Workplace Investigations Through a People-First Lens

The way organisations approach workplace investigations is changing, with ibex gale at the forefront of this shift. As an independent UK provider specialising in workplace investigations and employee relations, the company is supporting employers at a time when wellbeing, psychological safety and workplace culture are under increasing scrutiny. ibex gale helps organisations conduct investigations that are robust and evidence-based, while also being fair, compassionate and sensitive to the needs of all parties.

Workplace investigations are formal procedures used to address complex issues such as discrimination, bullying, whistleblowing and misconduct. Rather than treating these processes as purely administrative obligations, ibex gale is reshaping expectations around how investigations are carried out. Its experienced investigators combine trauma-informed interviewing, structured bias mitigation and proactive care for participants, allowing difficult matters to be managed with both rigour and humanity.

“Our goal is to uncover the truth while minimising harm and delivering fair, impartial and evidence-based investigations,” said Shelley Morgan, Joint Head of Investigations at ibex gale.

Through their specialised services in grievance and disciplinary investigation support, sexual harassment investigations, and whistleblowing and protected disclosure cases, ibex gale has become a trusted partner for organisations seeking both clarity and care in their internal processes. Their approach actively reduces re-traumatisation, ensures confidentiality, and allows employees to feel heard and respected, not interrogated.

This focus on trauma-informed HR investigations is more than best practice, it’s fast becoming a strategic necessity. Employers who take a purely procedural approach risk not only flawed outcomes, but reputational damage, legal liability and internal distrust. Recent cases across healthcare, education and the charity sector have highlighted the consequences of poorly managed investigations, with significant fallout for both staff and leadership.

ibex gale supports clients ranging from SMEs to FTSE-listed firms, often stepping in when internal teams are too close to the issue or lack the specialist expertise required. Their work spans investigations, employee relations, culture, change and governance and assurance.

Crucially, they offer a fresh, people-first methodology for handling bullying, harassment and discrimination investigations, helping businesses maintain fairness while managing risk.

As public scrutiny grows around how organisations handle complaints, there is increasing pressure for employers to move beyond ‘tick-box’ HR responses and adopt more thoughtful, values-led practices. In this environment, ibex gale’s trauma-informed investigation approach offers more than legal defensibility; it builds trust.

Whether an investigation involves senior leadership, safeguarding concerns, or long-running internal disputes, the team at ibex gale brings clarity, independence and care to every step of the process.

About ibex gale

ibex gale is a specialist consultancy of HR professionals and former employment lawyers, with expertise in workplace investigations, employee relations, workplace culture, change management, and governance. Committed to trauma-informed practices and psychological safety, ibex gale partners with organisations to deliver investigations that combine professional rigour with compassion.

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