Agilence, a leader in loss prevention and operational analytics, has announced the launch of its Case Management and Audit Management solutions in the United Kingdom and the broader EMEA market. This expansion follows the company’s merger with UK-based analytics provider IntelliQ last year.
The Case Management and Audit Management solutions are designed to empower retail, hospitality, and supermarket loss prevention and operations professionals to enhance operational efficiency, mitigate risks, and drive compliance. They provide powerful tools and intuitive workflows to help businesses take a proactive approach to loss prevention and operational excellence.
“We are thrilled to introduce our industry-leading Case Management and Audit Management solutions to the UK market, equipping leaders with the tools they need to drive efficiency, maintain compliance, and reduce losses,” said Russ Hawkins, CEO of Agilence. “By combining powerful functionality with intuitive and configurable workflows, we enable businesses to take a proactive approach to loss prevention and operational excellence.”
Agilence Case Management offers a comprehensive solution for managing incidents, investigations, and accidents. It allows for quick documentation of incidents and the ability to modify case types as needed. The platform also consolidates all evidence, including video, photos, and reports, for easy access during investigations. Additionally, it offers data analysis to identify trends and collaborative tools for team members to work together on cases. Other features include external threat bulletins, artificial intelligence-powered queries, and support for law enforcement.
Agilence Audit Management simplifies and speeds up the audit process by moving beyond traditional methods that are often inefficient. The platform offers an intuitive design and mobile functionality, allowing employees to conduct audits on-site using mobile devices. It also allows for the creation of unlimited audits and forms, automated workflows, dynamic scoring, and real-time updates.
Agilence and IntelliQ will be exhibiting at Stand 39 of Retail Risk London on March 27, 2025, where attendees can see these solutions in action and learn how they can enhance their loss prevention and operational strategies. To schedule a meeting with the team, visit https://www.agilenceinc.com/retailrisk.

Derick is an experienced reporter having held multiple senior roles for large publishers across Europe. Specialist subjects include small business and financial emerging markets.