An independent evaluation reveals that the Kentown Programme has been a significant catalyst for cultural change in the field of children’s palliative care.

Independent Evaluation Reveals Positive Impact of Kentown Children’s Palliative Care Programme

Thursday 27 November, 2025 – An independent evaluation has revealed the positive impact of the Kentown Children’s Palliative Care Programme, a three-year pilot that ran from 2022 to August 2025. The programme focused on improving support for children with life-limiting conditions and their families in Lancashire and South Cumbria.

Funded by The Kentown Wizard Foundation and delivered in partnership with various charity partners, the pilot programme aimed to address gaps in statutory provision. It brought together the expertise of Kentown Support Nurses, Family Support Workers, and Service Coordinators to create a coordinated, family-centred model of care for children with life-limiting and life-threatening illnesses.

In 2025, Dr Helena Dunbar, the founder and leader of the pioneering children’s palliative care pilot programme, established Kentown Support, an independent not-for-profit organization backed by The Kentown Wizard Foundation.

The pilot programme evaluation, conducted by Edge Hill University, found that the Kentown programme filled a critical gap in statutory provision, offering earlier access to palliative care and holistic support that families had previously struggled to access. Over 250 families were referred during the programme, with more than a third accessing all three elements of the model.

Despite national guidance advocating for high-quality, 24/7 multidisciplinary support, families across the UK continue to face fragmented care and unclear pathways to support. The Kentown model demonstrates that holistic paediatric palliative care is both possible and valuable.

The evaluation found that the programme enabled access to specialist community palliative care support earlier than would normally have been expected, which is critical because many families were previously referred late or not identified at all. The programme’s timeliness and responsiveness empowered families to make informed decisions and choices about their child’s care.

For health professionals, the programme facilitated earlier conversations around Advance Care Planning, which had often been delayed until a child was at the end of life. This cultural shift towards proactive dialogue is seen as a major improvement, enabling Kentown to create a space for families to have these discussions sooner and on their own terms.

Ian Jones, CEO of The Kentown Wizard Foundation, said, “The Kentown Support team has established a new, collaborative way of working that has genuinely made a massive difference to so many children and families going through the most difficult times. The remarkable feedback from families, which underpins the positive conclusions evident in the Edge Hill evaluation report, is truly special and a major credit to all involved. The most exciting aspect of this groundbreaking programme is that it is now being rolled out across the UK and will continue to deliver significantly improved community palliative care for children and their families. The Kentown Wizard Foundation is extremely proud to be involved with this incredible programme.”

Kentown Support will continue to fund its charity partners in Lancashire and South Cumbria, enabling them to work alongside the Kentown Support Nurses based within the five acute NHS Trusts. Furthermore, it plans to replicate and expand this model across the UK, having launched a second programme in Greater Manchester and funded a Centre of Excellence at King’s College London to strengthen research, training, and professional development.

Dr Dunbar, CEO of Kentown Support, commented, “By reframing palliative care as an everyday, integrated consideration rather than a conversation of last resort, Kentown Support is encouraging open dialogue around prognosis, care preferences, and Advance Care Planning, and we are delighted to have launched our second programme of delivery in Greater Manchester. For our programme to be described as a ‘catalyst for cultural change in children’s palliative care’ is truly remarkable. We look forward to working with health systems and policymakers to build on this progress, driving the service forward and welcoming new charity partners to help us deliver and expand our programmes.”

The report can be downloaded here.

Derick is an experienced reporter having held multiple senior roles for large publishers across Europe. Specialist subjects include small business and financial emerging markets.

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