The telecommunications industry is currently witnessing a momentous transformation, with cloud adoption taking center stage. Telecom companies are migrating their billing, charging, and OSS systems to the cloud to attain enhanced scalability and flexibility.
In this pursuit of automation, telecom companies are automating their billing and charging processes to minimise errors and boost efficiency. This shift plays a pivotal role in maintaining billing accuracy and curtailing revenue leakage. Furthermore, the advent of 5G and Network-as-a-Service (NaaS) is driving the need for more adaptable and scalable billing and charging systems to support these cutting-edge services.
Additionally, the demand for real-time charging capabilities is surging as services become more complex. Real-time charging ensures precise billing, thereby reducing revenue loss and elevating customer satisfaction. Telecom companies are leveraging data analytics to inform their strategies, particularly in relation to billing and charging.
A formidable combination in this realm is the collaboration between Symphonica and Totogi, providing a robust solution for network operators seeking to deliver NaaS services. With Symphonica’s service orchestration and automation alongside Totogi’s charging capabilities, operators can deliver services more efficiently, improve profitability, and enhance the overall customer experience.
Key Advantages of Symphonica and Totogi:
- Efficient Service Orchestration and Activation: Symphonica empowers CSPs to manage and deploy services across multiple networks with efficiency, reducing time-to-market and operational costs.
- Accurate and Flexible Charging: Totogi’s Charging-as-a-Service platform offers robust real-time charging and billing capabilities, enabling CSPs to implement flexible charging models tailored to their customers’ needs, maximising revenue and customer satisfaction.
- Seamless Integration with Existing Systems: Both Symphonica and Totogi effortlessly integrate with existing B/OSS systems via TMF/Open APIs, simplifying the deployment and management of services across multiple networks while minimising complexity and costs.
- Scalability: As cloud-native solutions, Symphonica and Totogi can scale effortlessly to handle large volumes of data and transactions, a vital aspect in an environment with high volumes of services and customers.
- Automation: Symphonica’s codeless automation capabilities streamline the deployment and management of services, reducing operational complexity and costs for operators.
- Improved Customer Experience: The combination of Symphonica’s service orchestration and Totogi’s flexible charging capabilities leads to a superior customer experience, with faster service deployment and more accurate billing.
- Operational Efficiency: By automating many service deployment and management tasks, Symphonica and Totogi help operators achieve greater operational efficiency, freeing up resources for other essential tasks.
- Cost Savings: Through reduced time and resources required for service deployment and management, coupled with accurate and flexible charging, Symphonica and Totogi empower CSPs to achieve significant cost savings.
Both platforms are readily available on the AWS Marketplace, and Intraway and Totogi offer comprehensive support to set up and try these groundbreaking solutions.
To witness the powerful impact of Charging and Service Orchestration as-a-Service, schedule a demo today and explore the new possibilities for the telecom industry. Embrace the future of telecom services with Symphonica and Totogi, where innovation meets excellence. Intraway on AWS is your gateway to transformative solutions for your telecom business.
