Infinigate Group Launches ID Connect Portal to Empower Partners in Digital Transformation
Rotkreuz, Switzerland, 10 April 2024 – The Infinigate Group, a leading technology platform and trusted advisor in Cybersecurity, Secure Cloud and Secure Networks, has announced the launch of Infinigate Digital Connect (ID Connect), a comprehensive portal that offers partners a wide range of digital tools and platforms to support their growth in today’s market.
This innovative portal provides partners with access to a variety of digital services, including web shops, subscription engines, digital marketing, on-demand training, and more. With ID Connect, partners can take advantage of an end-to-end digital experience, enabling them to successfully digitalize their business, streamline operations, and capitalize on the growth opportunities associated with the rise of the IT subscription consumption model.
Klaus Schlichtherle, CEO of the Infinigate Group, explains the importance of digitalization for the channel: “Digitalization has changed the way technology is purchased and consumed, and it is a game-changer for the channel. With ID Connect, Infinigate offers a best-in-class platform with consolidated digital workflows, allowing for efficient customer lifecycle management. Our goal is to drive growth for the channel and enable end customers, resellers, and vendors to adapt quickly to changing market conditions.”
The ID Connect portal offers fast and easy access to digital enablement for all types of partners, from small and medium-sized businesses to managed service providers (MSPs) and large value-added resellers (VARs). Some of the platforms and services available through ID Connect include:
– Sales and order administration: Partners can manage all quotes, orders, delivery notes, and invoices through a single platform, with access to pricing, promotions, and end-user and account management.
– Digital marketplace: Partners can connect to the Infinigate Store, a gateway to a wide range of vendor solutions, to make purchases or inquiries about products with real-time information on availability. The Infinigate Cloud’s CORE platform provides access to the MSP portal for all sales, order, and administrative needs, offering assisted self-service provisioning for maximum efficiency.
– Marketing: Partners can leverage Infinigate’s Power Builder and GROW platform to access ready-made, customizable vendor marketing assets that boost their visibility in the market.
– Professional Services Support: The PRO program provides partners with 24/7 professional services and support through a dedicated Infinigate Cloud expert team.
– Training: Partners can keep their knowledge and skills up-to-date with the SkillUP platform, which offers interactive, hands-on training with practical use-cases for a dynamic learning approach. The Infinigate Cloud’s EDGE platform allows partners and end-users to sign up for training courses from Microsoft, Acronis, Prince2, and more. The Infinigate Academy also offers a wide range of training courses, webinars, workshops, and vendor certification training.
Alexandre Remy, VP of Digital Platforms at Infinigate, emphasizes the advantages of ID Connect for partners: “ID Connect combines digital fulfillment with value-added expert services, such as data analytics, marketing, pre- and post-sales support, and more. We believe this is the formula for generating growth in the current environment, and we are continuously investing in an evolutive roadmap to improve and adapt our support and digital value proposition across EMEA.”
According to industry analysts Canalys, partners expect high levels of growth associated with managed services, a key driver of opportunities for the channel, alongside cybersecurity. As businesses grapple with cyber skill shortages, there is an increasing trend towards Software as a Service (SaaS) solutions for cost-effective and flexible operations. This provides a golden opportunity for the channel to offer managed security services, especially to companies lacking in-house expertise and seeking a flexible solution to protect their business from escalating cyber threats.
As the demand for IT as a Service (ITaaS) continues to increase, the line between resellers and MSPs will become increasingly blurred. Resellers have the opportunity to differentiate and add value to their offerings through expert consultancy and service optimization for their target customers.
ID Connect is available to Infinigate partners through a single sign-on across 14 European countries, including Austria, Belgium, Denmark, Finland, France, Germany, the Netherlands, Norway, Poland, Sweden, Spain, Switzerland, and the UK. Partners have tailored access to relevant areas and can request access to additional tools and services.
The platform will continue to evolve to support the transformation of the industry, incorporating additional services and simplifying integrations with customers to lower their cost of operations.
About the Infinigate Group
The Infinigate Group is a leading technology platform and trusted advisor in Cybersecurity, Secure Cloud, and Secure Networks, covering over 100 countries. With a 15-year double-digit growth record, our revenue in fiscal year 2022/23 was 2.2 billion Euros. Our focus and deep technical expertise in cybersecurity
Derick is an experienced reporter having held multiple senior roles for large publishers across Europe. Specialist subjects include small business and financial emerging markets.