iMail Comms, a leading tech-first platform, announced today its rebrand to Micom – short for Multi-channel Intelligent Communications. This rebrand marks the next phase in the company’s evolution and emphasizes its commitment to transforming how businesses deliver customer communications across all channels.
The announcement was made by Micom’s CEO, Andy Barber, who stated, “This isn’t a new direction, it’s a name that finally fits the tech we’ve already been delivering. Micom unifies what used to be separate systems into one intelligent multi-channel communications platform, giving Marketing and Operations teams control, speed, and consistency.”
Micom is designed to cater to organizations that need to communicate smarter. The platform combines automation, speed, and scale across channels from a single, intelligent platform. Whether it’s a service update, regulatory notice, or marketing campaign, Micom ensures messages are delivered through the right channel at the right time, automatically triggering print only when digital delivery fails.
The rebranding also highlights Micom’s shift from a fragmented to a unified platform. With Micom, businesses no longer need to rely on multiple vendors, clunky integrations, and siloed workflows. Instead, everything is managed in one place with real-time visibility and control.
Micom has already been proven in practice, powering millions of messages for leading brands in healthcare, retail, utilities, and financial services. The platform has simplified regulatory communications, streamlined operations, and reduced the time to send from days to seconds.
Additionally, Micom’s automation engine is already live, with smart triggers, scheduling, and channel routing. The company’s future plans include AI-driven personalization and deeper workflow integration, allowing businesses to move faster, communicate smarter, and stay ahead.
Explaining the reasoning behind the name Micom, Barber said, “Micom is short for Multi-channel Intelligent Communications – a name that captures exactly what we do and how we think. It’s about clarity in complexity, intelligence over noise, and giving businesses one place to deliver the messages that matter – wherever and however they need to land.”
The company’s new icon, a lightning bolt, and a digital pixel, further represent Micom’s core values of speed, agility, accuracy, and precision. Together, they form a bold “M” that stands for momentum, messaging, and making it happen – faster, smarter, and sharper.
Micom’s rebrand includes a new website, which is now live and showcases the company’s full multi-channel capabilities. Existing clients will also see updates to the web application interface and name transition over the coming weeks, with no disruption to service.
To stay updated on Micom’s progress and announcements, visit their LinkedIn page at linkedin.com/company/micom-technologies.
Barber concluded, “Micom is about making communications matter, at speed, at scale, and on the customer’s terms. We’re just getting started.”
About Micom:
Micom is a SaaS communications platform that enables businesses to effortlessly and securely deliver business-critical and marketing multi-channel communications with real-time automation. The platform’s intelligent workflows trigger mail communications when digital communication fails, ensuring swift and secure delivery to recipients, allowing them to take action when it matters most. For more information, visit www.micom.com.
Media Contact:
Ryan Hodson
Head of Marketing, Micom
press@micom.com | +44 (0)333 090 5394
Derick is an experienced reporter having held multiple senior roles for large publishers across Europe. Specialist subjects include small business and financial emerging markets.