jaam automation charts a bold course into agentic AI

jaam automation, a trusted name in business process automation, has today announced its strategic entry into agentic AI, redefining how organisations can leverage intelligent systems for greater efficiency.

By embedding AI agents into automated workflows, jaam is taking a decisive step toward smarter automation. These agents will act independently within systems, making informed decisions and completing tasks without the need for constant human oversight – creating faster, leaner and more intelligent operations.

Andrew Murphy (Murph), Chief Strategy Officer at jaam, stated: “Agentic AI has exploded onto the scene and is poised to be the biggest enabler in automation that we have seen in over a decade. The jaam team are experts in process automation, and we know that this technology is the next step in unlocking smarter, more dynamic business processes. We are here to help our clients harness its power today, while laying the groundwork for even bigger possibilities tomorrow.”

Known for its close collaborations with technology leaders, jaam sees agentic AI as a natural extension of its expertise – one that supercharges current platforms and paves the way for even more adaptable, proactive systems.

Clients already working with low-code platforms like Nintex or Microsoft will be able to enhance those environments by assigning AI agents to specific process functions. Meanwhile, new clients will benefit from jaam’s consultative approach, identifying the highest-impact opportunities for AI and guiding implementation with precision and care.

Graham Penman, jaam’s Chief Technology Officer, noted: “Going forward, agentic AI will be a critical component of our business process automation solutions. The ability to have AI agents operating independently, setting their own smaller tasks to achieve bigger goals and continuously improving – all within the limits set – will create process automation systems that are faster, more accurate and capable of proactive problem-solving. It’s a very exciting time.”

To complement these innovations, jaam will also deliver comprehensive agentic AI support services. From ongoing agent oversight to platform management and user assistance, these services will ensure performance remains optimised over time.

Andrew Murphy concluded: “Above all, the team at jaam automation thrives on innovation, and agentic AI is one of the most exciting advancements we’ve seen. It’s transformative, it’s redefining automation and it’s unlocking a whole new world of possibilities. Just like AI itself, we’re evolving our company to stay at the forefront of automation and to help businesses take advantage of the full potential of this technology.”

To explore jaam automation’s newly launched agentic AI capabilities, visit the freshly updated website: jaamautomation.com.

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