SmartBuyGlasses, a leading online eyewear retailer, has announced the launch of its latest service – live video consultations with certified in-house dispensing opticians. This new feature aims to enhance customers’ online shopping experience by providing them with personalized assistance and expert guidance from the comfort of their homes.
The company, known for its innovative solutions, has always been committed to making the process of buying glasses online seamless and convenient. With features like Virtual Try-On, a Lens Scanner app, and a pupillary distance tool, SmartBuyGlasses has set the standard for easy and hassle-free online eyewear shopping.
Now, customers can take advantage of the new live video consultation service to chat directly with certified dispensing opticians. These professionals can assist with queries and concerns, such as choosing prescription lenses and coatings that best suit their vision needs, providing frame advice for sizing, fitting, or shape recommendations, and offering pupillary distance measurements. They can also help troubleshoot any issues with prescription lenses after purchase.
In today’s challenging financial climate, SmartBuyGlasses understands the importance of providing added value services to help customers save money. The live video consultation service is entirely free of charge, allowing customers to access professional guidance without any additional expense, all through real-time human interaction.
Julia Ritchie, Global Head of Prescription at SmartBuyGlasses, says, “With the launch of our live video consultation service, we are taking online eyewear shopping to the next level. We understand that purchasing glasses online can be daunting, especially when it comes to understanding prescriptions and finding the perfect fit. Our goal is to make this process as easy and stress-free as possible by providing direct access to our team of certified dispensing opticians, who can offer expert advice and assistance in real-time.”
SmartBuyGlasses remains committed to innovation and customer satisfaction, constantly striving to exceed expectations and provide unparalleled service to its valued customers.
For more information about SmartBuyGlasses and its live video consultation service, please visit https://www.smartbuyglasses.co.uk/p/book-your-consultation/.
Derick is an experienced reporter having held multiple senior roles for large publishers across Europe. Specialist subjects include small business and financial emerging markets.