Measuring Performance and Facilities Management Conference Explores Building Performance and Operational Excellence
On Friday, June 20, 2025, the Chartered Institution of Building Services Engineers (CIBSE) hosted its annual Measuring Performance and Facilities Management Conference. The event brought together top experts and professionals from the built environment to discuss the ever-changing landscape of building performance and operational excellence.
In light of the increasing pressure to improve building sustainability and efficiency, the conference focused on cutting-edge topics such as building management systems (BMS), data-driven decision-making, post-occupancy evaluation, and health and wellbeing metrics. The conference also reinforced the principles outlined in CIBSE Guide M: Maintenance engineering and management, promoting best practices for operational performance.
The conference featured four dynamic sessions, each led by experienced professionals in the industry. The first session, “Collaboration and accountability in a changing landscape,” was chaired by CIBSE President Vince Arnold. The panel discussed how cross-disciplinary collaboration and accountability can unlock greater value in facilities management. Speakers included David Stevens, Robert Nicoll, and Tamsin Tweddell.
The second session, “Balancing performance with building and occupant health,” was chaired by David Stevens. This session explored strategies for harmonizing performance optimization with occupant wellbeing, with insights from Dr Philip Webb, Peter Brown, and Saurabh Bhandari. The panel emphasized the importance of creating efficient and human-centric spaces.
Joanna Harris, UK&I Head of Technical Services at Sodexo, chaired the third session, “Successful collaboration and lessons learnt – Design Vs. Maintenance.” The panel reflected on real-world projects where design decisions were influenced or challenged by long-term maintenance considerations. Speakers included Bernard Crouch, James Campbell, Joanna Harris, and Sylvain Blanchard.
The final session, “Post-occupancy evaluation,” was chaired by Volkan Doda, Head of Design Technologies at Atelier Ten. This session featured insights from Dr Victoria Tink, Ellen Salazar, Tom McNeil, and Volkan Doda, highlighting the importance of using post-occupancy evaluation to validate design intent and identify opportunities for ongoing improvement in building performance.
Dr Anastasia Mylona, CIBSE Technical Director, emphasized the significance of the event, stating, “As the sector looks to tackle both climate challenges and growing performance expectations, this conference provided a vital platform for knowledge exchange, innovation and collaboration. Sharing practical approaches and lessons learnt is central to improving outcomes and empowering the professionals who shape the buildings we live and work in.”
The 2025 Measuring Performance and Facilities Management Conference offered delegates valuable insights, real-world case studies, and networking opportunities, reaffirming CIBSE’s role as a leader in technical excellence and sustainable practice in the built environment.
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