TWC IT Solutions, a premier provider of IT, communications, and cybersecurity solutions, has recently announced its achievement of three highly acclaimed ISO certifications: ISO 9001:2015, ISO 27001:2022, and ISO 14001:2015. These certifications highlight TWC IT Solutions’ steadfast dedication to quality, security, and environmental responsibility in all of its global operations.
The certifications, awarded after a thorough external audit process, confirm that TWC IT Solutions’ management systems meet the stringent standards set by the International Organization for Standardization (ISO). They cover the delivery of infrastructure and support solutions through IT, communications, and development partnerships for businesses worldwide.
Paolo Sartori, Chief Executive Officer of TWC IT Solutions, expressed the company’s pride in achieving these certifications, stating, “They demonstrate our ongoing commitment to excellence, client trust, and responsible business practices, which are ingrained in our company’s values. Our clients rely on us to protect their critical assets, deliver exceptional service, and promote sustainable operations, and we are proud to reaffirm that trust through this achievement.”
The newly acquired certifications include ISO 9001:2015, which is a globally recognized standard for quality management systems, ensuring consistent delivery of services that meet client and regulatory requirements. ISO 27001:2022, the foremost international standard for information security management, certifies that TWC IT Solutions safeguards the confidentiality, integrity, and availability of information assets. Lastly, ISO 14001:2015, the standard for environmental management systems, demonstrates the company’s commitment to reducing its environmental impact and promoting sustainable practices.
This recognition further solidifies TWC IT Solutions’ two-decade history of providing exceptional service, strategic innovation, and client-focused delivery. It reinforces the company’s position as a trusted partner to businesses operating in highly regulated industries, including finance, recruitment, healthcare, and professional services.
For more information on TWC IT Solutions and its range of ISO-certified IT and cybersecurity services, please visit twc-it-solutions.com.
About TWC IT Solutions:
TWC IT Solutions has been a leader in providing managed IT support and cutting-edge infrastructure solutions to businesses across various industries since 2011. The company’s comprehensive range of services includes Antivirus and Cybersecurity, Backup and Disaster Recovery Solutions, Business Internet Connectivity, Cloud Telephony, Contact Centre, CRM Development, Managed IT Support Services, Microsoft 365 including Entra, and Web Design. TWC IT Solutions’ relentless pursuit of excellence has driven its growth, complemented by its unwavering commitment to delivering unparalleled customer service and support. The company partners with industry-leading technology providers, such as Microsoft, BT, Cisco, EE, and Vodafone, to offer clients the latest business capabilities. With a 10-minute SLA, an impressive NPS score of 76, a CSAT score of 96.4, and a solid Warranty of Seamless Transition (WST), TWC proudly serves over 200 clients in 300 cities across 24 countries worldwide. Its 24/7 remote support, available from strategic locations, including Los Angeles, New York, London, Dubai, and Hong Kong, ensures quick and efficient assistance for clients. TWC’s philosophy is simple: to be indispensable. The company upholds the highest standards of integrity and ethics, ensuring that clients trust them implicitly. Ultimately, what every client seeks in a partner responsible for their critical infrastructure is peace of mind, and TWC IT Solutions delivers this consistently and reliably.
Derick is an experienced reporter having held multiple senior roles for large publishers across Europe. Specialist subjects include small business and financial emerging markets.